LAKE COUNTY, Calif. – The Board of Supervisors on Tuesday voted unanimously to begin phasing out Friday office closures to the public, with five-day-a-week availability of county offices to resume by April 1.
In August 2018, at County Administrative Officer Carol Huchingson’s request,
the board approved a pilot program to close county offices – particularly those in and around the Lake County Courthouse in Lakeport – to the public on Fridays.
At the time, Huchingson proposed pursuing the plan due to myriad issues – from the county’s inability to get new revenue streams and diminishing returns on others, to minimum wage issues, vacancy rate and loss of property tax due to wildland fires.
Since then, the program has been renewed on a six-month basis.
At its Nov. 3 meeting, the board heard a request from the County Administrative Office to continue the Friday closures through the end of March due to the concerns of COVID-19 combined with the flu season. Department heads at the time also spoke in favor of continuing the plan.
On Tuesday, Deputy County Administrative Officer Matthew Rothstein reviewed that request.
Referring to comments made earlier in the meeting by Public Health Officer Dr. Gary Pace – who said that the situation in the Southern Hemisphere is indicating that the flu season may not be as severe as anticipated this year – Rothstein said there are still many unknowns.
He said the ultimate goal is to provide business continuity to the greatest possible extent, and allow departments protected time to make progress on workload backloads and provide training time.
Rothstein noted that the board’s consensus on Nov. 3 was to return to normal business officers as of April 1. Staff returned with an updated resolution that includes that direction, as well as a proposal by Supervisor Bruno Sabatier that each department begin the phase-out by having one staffer on Fridays dedicated to working with the public.
During public comment, the board heard from members of the county’s real estate industry who spoke about the negative impact of the Friday closures on their business.
Real estate agent Mary Benson asked if the phase-out plan would mean title companies can send staff to the Assessor-Recorder’s Office on Fridays to record transactions.
Huchingson said no one from Assessor-Recorder Richard Ford’s office was attending the meeting and she tried to reach out to him while the discussion continued.
Benson said that if weekly closures continued, she suggested that they should be switched to Tuesdays, as she’s read multiple productivity studies about Tuesday being the most productive workday.
Supervisor Rob Brown said Benson’s suggestion had merit to it, and it was the same day he would pick during the remaining months of the weekly closures.
If the county offices were to be closed, Brown suggested that with Tuesday’s being the busiest for the courts, that would be the best day to be closed in order to minimize risk of COVID-19 transmission to employees.
Heidi Johnson, 2020 president of the Lake County Association of Realtors, asked if the Assessor-Recorder’s Office could make accommodations for the holiday season, as she said the office’s availability in December “is quite stifling for our business.”
Johnson added, “Real estate has a big impact on this county,” and she said she’s tried to bring the matter to the board’s attention every time an extension of the closures was brought forward.
Referring to the work backlog that county staff had used as one of the initial reasons for the Friday closures, Johnson asked, after two years, how long it takes them to catch up. She said the county needed to find something that will work for constituents.
During the meeting, Huchingson said she was unable to reach anyone in Ford’s office to join the discussion.
Benson said when the matter had arisen last year, Ford had told real estate agents that he couldn’t open during Christmas week because the county offices would be closed and there would be no security, but she said the security for the courts was working that week.
Real estate broker Marsha Holder told the board that they shouldn’t lose sight of what the real estate business does for the county, noting the escalating sales prices and the taxes being generated.
Holder said November and December are two of real estate’s biggest months and to be closed for recording over the holidays “is just not right.”
Sabatier said the proposed resolution before them will take the county to where it should be, adding it’s a “step forward.”
Supervisor Tina Scott said she wanted to move forward with the resolution but also wanted to have further discussion at a future meeting about how departments can assign a staffer each on Fridays to start working again with the public.
Sabatier moved to offer the resolution, which the board approved 5-0.
Huchingson told the board that county offices are scheduled to be closed Dec. 21 to 25.
Email Elizabeth Larson at This email address is being protected from spambots. You need JavaScript enabled to view it.. Follow her on Twitter, @ERLarson, or Lake County News, @LakeCoNews.